PRIVACY POLICY

Last updated: February 5, 2025

This Privacy Policy applies to the Lunaya website (www.lunaya.com) and governs the collection, use, and protection of personal data. By accessing or using this website, you consent to the data practices described in this Privacy Policy.
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ACCESSING LUNAYA’S WEBSITE

By accessing this website, you agree to comply with these terms and all applicable laws. If you do not agree, please do not use this website.

Lunaya reserves the right to amend or update this Privacy Policy at any time without prior notice. Continued use of the website constitutes acceptance of any changes. We recommend reviewing this policy regularly.
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RELIANCE ON INFORMATION

Lunaya makes reasonable efforts to ensure that the information provided on this website is accurate at the time of publication. However, errors or omissions may occur, and information may become outdated over time.

All content on this website is provided free of charge and for informational purposes only. Nothing on this website constitutes professional, legal, financial, or business advice, nor does it create any contractual relationship between you and Lunaya.

Lunaya makes no warranties or representations, express or implied, regarding the accuracy, completeness, or reliability of the information on this website and accepts no liability for decisions made based on such information.
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THIRD-PARTY LINKS

This website may contain links to third-party websites provided for convenience. Lunaya does not control, endorse, or assume responsibility for the content, privacy practices, or services of third-party websites. Accessing such websites is at your own risk.

No links to this website may be included on another website without Lunaya’s prior written consent.
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LIMITATION OF LIABILITY

Lunaya shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of, or inability to use, this website or any information obtained through it.

Nothing in this policy excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under applicable law

Some jurisdictions do not allow certain exclusions, so some limitations may not apply to you.
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INTELLECTUAL PROPERTY RIGHTS

All content on this website—including text, images, graphics, HTML code, photographs, and design elements—is owned by or licensed to Lunaya and is protected by applicable intellectual property laws.

No content may be copied, reproduced, republished, transmitted, or distributed without Lunaya’s prior written consent. All rights are reserved.
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VIRUSES, HACKING, AND MISUSE

You must not misuse this website by introducing viruses, malicious code, or attempting unauthorized access to the website, servers, or databases connected to it.

Any such actions may constitute a criminal offense under applicable UAE laws and will be reported to relevant authorities. Your right to use the website will terminate immediately upon breach.
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COLLECTION OF PERSONAL INFORMATION

When using the Lunaya website, you may be asked to provide Personal Information, including but not limited to:

• Name
• Email address
• City and country
• Phone number
• Address or billing information (where applicable)

This information may be collected when you:

• Register interest or request information
• Subscribe to newsletters or updates
• Contact us through the website

We use this information to communicate with you, provide services, share updates, and improve our offerings.
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MARKETING COMMUNICATIONS & UNSUBSCRIBING

If you subscribe to Lunaya communications, you may receive updates, offers, or event information.

You may unsubscribe at any time using the unsubscribe link included in our emails.
If you experience any difficulty, please contact us at info@lunaya.com.
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SALES, BROKERS, and PROPERTY-RELATED COMMUNICATIONS

By submitting your details on this website, you consent to being contacted by Lunaya, its affiliates, and authorized real estate brokers for purposes related to property offerings, development updates, and transaction facilitation.
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SHARING OF PERSONAL INFORMATION

Lunaya does not sell, rent, or trade your Personal Information.

Your information may only be shared:

• Where required by law or regulatory authorities
• With trusted service providers acting on our behalf under strict confidentiality obligations
• To protect Lunaya’s legal rights or comply with legal processes.
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SECURITY OF YOUR PERSONAL INFORMATION

Lunaya implements appropriate technical and organizational measures to protect your Personal Information against unauthorized access, misuse, loss, or disclosure.

Sensitive data (such as payment information) is protected using industry-standard encryption methods, including SSL (Secure Socket Layer) where applicable.

While we strive to protect your data, no method of transmission over the Internet is 100% secure.
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CHANGES TO THIS PRIVACY POLICY

Lunaya may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or user feedback. Updates will be posted on this page with a revised “Last updated” date.
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CONTACT INFORMATION

If you have questions, concerns, or believe Lunaya has not complied with this Privacy Policy, please contact us:

📧 Email: info@lunaya.com
📞 Phone: +971 52 990 0313

We will make commercially reasonable efforts to investigate and resolve your concern promptly.

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